Nassau, Bahamas – November 26th, 2024 – BTC is set to further enhance its services for customers across New Providence by transitioning from copper to its advanced fiber network. The network promises faster, more robust, and reliable connectivity for residents.
Drexel Woods, Director of Technology Operations stated, “Our transition to a unified fiber network marks a significant milestone in our commitment to delivering exceptional service. Fiber technology represents the pinnacle of residential broadband, offering unparalleled speed and reliability. We’re methodically expanding this cutting-edge infrastructure across communities ensuring a smooth transition for every customer. Our dedicated sales teams are actively engaging with residents, but we encourage customers to reach out directly to schedule their upgrade. We’re excited to usher in this new era of connectivity, welcoming each household into our growing BTC fiber community and revolutionizing their digital experience.”
The below communities will be upgraded in December until mid-January:
December 4th
- Moore Avenue
- Collins Avenue North
- Love Beach
December 11th
- Albans Drive
- Union Village
- Perpall Tract
January 4th – 8th
- Camperdown
- Harold Road and Yellow Elder Gardens #2
- Dowdeswell Street
- Dolphin Drive
- Sandyport
January 15th
- Palmdale
- Blue Hill Road South
- Lyford Cay.
BTC is the first company to offer gig speeds in its packages, along with symmetrical speeds. Fiber offers a more dependable and reliable broadband service while also being more environmentally friendly. BTC has continued its fiber journey in New Providence and Grand Bahama in the last several months and is accelerating the shut-down of copper services.
Woods addressed customers who have expressed concerns that power outages could affect the new services. He said, “To ensure uninterrupted connectivity, BTC is equipping customers with complimentary back up battery packs, while supplies last. These battery packs will offer a reliable safeguard against service disruptions during unexpected power outages, providing our valued customers with both peace of mind, and continuous access to services.”
The upgrade process has been streamlined to make it as convenient as possible for our customers. To schedule your fiber installation at a time that best fits your schedule, you can:
- Call or send a WhatsApp message to CALL-BTC (225-5282).
- Visit any BTC retail store to schedule an appointment.
The BTC team is ready to accommodate customers and make the upgrade experience effortless and tailored to your needs.
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