BTC, Super Value, and BTC master distributor Communications Solutions have maintained a successful partnership spanning more than fifteen years. In recognition of outstanding sales achievements, BTC recently honored the fifty-two top-performing cashiers from thirteen Super Value locations across New Providence for their exceptional performance in selling top-up, and combo plans.
The recognition ceremony took place onNovember 12th at Super Value’s Golden Gates Head Office, where team members from BTC, Super Value, and Communications Solutions gathered to celebrate the top performers.
Four top sellers from each of locations were honored for their achievements, with first-place winners receiving mobile phones and all awardees presented with special gifts and incentives from BTC.
As part of the day’s activities, BTC’s Recharge Team also conducted a refresher session for cashiers, providing updates on BTC’s suite of Top-Up and Combo products and sharing customer engagement techniques to enhance sales and service delivery.
Stephan Cartwright, BTC’s Mobile Recharge Manager, said the event served as both a training opportunity and a celebration of excellence.
“Our annual Super Value training is all about reinforcing knowledge and rewarding performance,” Cartwright said. “We want every cashier to feel confident when engaging with customers, answering their questions, and helping them get the best value from our Top-Up and Combo Plans. This partnership with Super Value and Communications Solutions has thrived for 15 years, and it continues to be a powerful example of teamwork and shared success.”
Nikhil Shah of Communications Solutions, BTC’s Master Distributor for Top-Up at all Super Value locations, commended the ongoing collaboration.
“Communications Solutions handles everything from technical support to training, ensuring that both BTC and Super Value can deliver outstanding service,” Shah said. “BTC’s recognition of these top performers is an excellent morale booster and a clear demonstration of appreciation for the hardworking cashiers who connect with customers every day.”
Super Value’s Customer Service Manager, Regina Stephenson said, “It’s always exciting to see BTC rewarding our staff. These incentives motivate our cashiers to go the extra mile, ensuring customers can always access BTC’s products with ease. Recognition like this makes a real difference and it shows that the effort of our team is valued.”
Daphne McKinney, Senior Associate on BTC’s Mobile Recharge Team, emphasized the importance of continuous engagement and partnership.
“This training helps keep everyone aligned, especially with new cashiers joining over time,” McKinney said. “It’s also a chance to thank those who consistently promote our Top-Up and Combo Plans. Their enthusiasm drives sales and keeps customers connected to the services they love.”
BTC’s long-standing relationship with Super Value and Communications Solutions continues to grow stronger. The company remains committed providing opportunities for entrepreneurs, supporting its partners, empowering sales teams, and enhancing the customer experience across every touch point.
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